Customer Relationship Management (CRM)

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CRM Methodology

The CRM methodology helps companies balance the ideal of CRM with the realities of integrating disparate businesses, departments, or legacy systems, and address political challenges.

The following CRM methodology is a general, objective, four-phase approach that quickly results in an implementation Roadmap for Change. It facilitates the achievement of your company's single goal - to restructure its multiple processes and customer interaction points into one streamlined process across the Enterprise.